Kiosk & App

General Questions

• Why is my location needed?
• What is a Sweepstakes? How does this work?
• How do I claim my daily “No Purchase Necessary” free entry for the Sweepstakes?
• What are the odds of winning money from my Sweepstakes Entries?
• I registered at a kiosk, but I can't log in

Using the Kiosk

• How do I register at the kiosk?
• Is my account connected to my phone number?
• Can I have more than one account?
• What should I do if I forgot my login information or PIN?
• I registered at a kiosk, but I never received a confirmation code
• I went to play at a second location, but I cannot log in

Coinback & Missions

• What are Missions?
• What is Coinback?

VIP Program

• What is the GRC VIP Program
• How does the VIP Program work?

Deposits & Redemptions

• How do I add money to my app account?
• I won money via by redeeming my Sweepstakes Entries, how can I claim my prize?
• Can I redeem at any kiosk?
• Can I redeem my app funds in the app?
• Can I use a debit card or credit card in the app?
• I’m getting an error when I try to redeem my awards at the kiosk.

Legal

• Platform Terms & Conditions
• Privacy Policy
• Sweepstakes Rules